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Award in Resolving Conflict and Mediation
26/05/2020 - 23/06/2020
The Malta Employers' Association and New Horizons (Institute for Work Competencies) are collaborating whereby New Horizons (Institute for Work Competencies) is awarding an Award in Resolving Conflict & Mediation, starting online on 26 May 2020.
Conflicts are inevitable so it is not a question of avoiding conflict but to manage it effectively and transform situations from an energy waster to an opportunity to build sustained relations. The course deals with behaviours which avoid or create conflict while on the other hand looks into the art of mediation as a cost effective tool for conflict resolution.
Click here to download the course brochure.
Dorianne Azzopardi Cilia