The Malta Employers' Association and New Horizons (Institute for Work Competencies) are collaborating whereby New Horizons (Institute for Work Competencies) is awarding an Award in Leading People at the Workplace, starting in February 2021.
Organisations today face the challenge of increasing competition coupled with increasingly demanding and knowledgeable customers. Delivering outstanding levels of customer service depends on the quality of the product produced and the competence of front line workers and the leaders who manage them. Operational pressures, coupled with scheduling and sometimes budgetary constraints, often mean that several months may pass before the critical persons in management positions receive any focused management training. In case of newly promoted persons, they are often needed to start work yesterday and again training is put on the back burner.
Aware of this reality, this programme focuses on the essential skills and competencies needed for effective leadership by line managers and supervisors at work.
Click here to download the course brochure.
The content, subjects and themes surely helped managers, leaders and supervisors to handle better the everyday tasks and duties at the place of work.
Claude D’Amato - Carlo Gavazzi
The course was presented very professionally and materials provided were easy to follow. Also, when further clarifications were required trainers were very helpful and always available.
Clint Micallef – Siegfried Malta Ltd
I would tell interested applicants to do the course as early as possible in their career because certain insights can make the life of a manager easier when handling complex circumstances related to employees.
Patrick Harvey – Caritas Malta
The feedback given for our work was on time and with good ideas to reflect on.
Pierre Bonnet – Carlo Gavazzi
I would recommend this course to my colleagues because the content was very interesting and helpful in my daily work.
Justin Attard – Siegfried Malta Ltd
The course is well designed and Joe manages to share his knowledge in an effective manner maintaining the interest of the participants even if challenged by online teaching.
Mark Asciak – Multigas
The material presented such as presentations, notes and videos were of high standard.
Karl Busuttil – Carlo Gavazzi
The topics discussed during the course are our daily bread.
Jason Abela – Siegfried Malta Ltd